High-Speed Internet Services

Connectivity you can count on — locally operated and backed by 24/7 support.

Access & Surveillance
Fast, Reliable Speeds Fast, Reliable Speeds
Managed Wi-Fi Managed Wi-Fi
VPN & Static IP VPN & Static IP
Local Support Local Support

The BackTrace Advantage

At BackTrace, we partner with multiple tier-1 and regional ISPs to deliver the most reliable, cost-effective internet solutions for your business. Our multi-carrier approach ensures you get the best connection at the best price.

Multi-ISP Partnership

Unlike traditional ISPs, BackTrace doesn't rely on a single network. We work with multiple upstream providers including AT&T, Lumen, Zayo, and regional fiber providers. This means:

  • Best Coverage: We find the provider with the strongest presence in your area
  • Competitive Pricing: Multiple options mean better pricing for you
  • Redundancy Options: Easy to add secondary connections from different carriers
  • No Vendor Lock-In: Flexibility to switch providers if your needs change

Dedicated vs. Best Effort

Understanding your connection type is crucial for business continuity:

Dedicated Internet

Guaranteed bandwidth 24/7. Your circuit is reserved exclusively for your business with symmetrical upload and download speeds.

  • SLA-backed uptime guarantees (99.9% or higher)
  • Consistent speeds during peak hours
  • True symmetrical speeds (e.g., 100 Mbps up / 100 Mbps down)
  • Ideal for: VoIP, video conferencing, cloud applications, mission-critical operations

Best Effort (Shared)

Shared bandwidth with other users. Cost-effective option for businesses with flexible usage patterns.

  • Lower monthly cost than dedicated
  • Speeds may vary during peak usage times
  • Often asymmetrical (e.g., 200 Mbps down / 20 Mbps up)
  • Ideal for: General browsing, email, file downloads, smaller offices

Primary & Secondary Connections

Business continuity demands redundancy. BackTrace makes it easy to implement failover solutions:

Primary Connection

Your main internet circuit, typically a dedicated fiber or fixed wireless connection optimized for performance and reliability.

Secondary (Backup) Connection

Automatic failover connection that takes over instantly if your primary circuit goes down. Can be:

  • Different Carrier: Fiber from a different provider entering your building through a separate path
  • Different Technology: Fixed wireless, cable, or LTE as backup to fiber
  • Load Balanced: Both connections active simultaneously for increased capacity

Why it matters: With BackTrace's multi-ISP partnerships, we can provision your primary and secondary connections from different carriers, ensuring true diversity and eliminating single points of failure.

Ready to Get Started?

Let us design the perfect internet solution for your business—whether you need dedicated fiber, redundant connections, or cost-effective best effort service.

Get a Custom Quote